THE CROWSNEST BRITISH RAILWAY GUIDE
The Regulators & Consumer Protection
Read the conditions you agree to whenever you buy a ticket
The National Conditions of Carriage
Includes information on refunds and compensation
DEPARTMENT OF TRANSPORT
For information on rail privatisation contact:
Department of Transport,
Zone 3/29,
Great Minster House,
London.
SW1P 4DR
REGULATORY BODIES
The Rail Regulator
Office of the Rail Regulator,
138-142 Holborn,
London.
EC1N 2SU
T: 0171 282 2000
Fax: 0171 282 2040
WWW: http://www.open.gov.uk/orr/
Director of Passenger Rail Franchising
Office of Passenger Rail Franchising,
2 Hays Lane
London SE1 2HB
T: 0171 940 4200
RAIL USERS' CONSULTATIVE COMMITTEES
Scotland
Wales
London
North Eastern England
North Western England
The Midlands
Eastern England
Southern England
Western England
Scotland
RUCC for Scotland
249 West George Street
Glasgow
G2 4QE
T: 0141 221 7760
Fax: 0141 221 3393
Wales
RUCC for Wales
St David's House
East Wing
Wood Street
Cardiff
CF1 1ES
T: 01222 227247
Fax: 01222 223992
London
London Regional Passengers Committee
Clements House
14-18 Gresham Street
London
EC2V 7PR
T: 0171 505 9000
Fax: 0171 505 9003
North Eastern England
RUCC for North Eastern England
Hilary House
16 St Saviour's Place
York
YO1 2PL
T: 01904 625615
Fax: 01904 643026
North Western England
RUCC for North Western England
Fifth Floor
Boulton House
17-21 Chorlton Street
Manchester
M1 3HY
T: 0161 228 6247
Fax: 0161 236 1476
The Midlands
RUCC for the Midlands
77 Paradise Circus
Queensway
Birmongham
B1 2DT
T: 0121 212 2133
Fax: 0121 236 6945
Eastern England
RUCC for Eastern England
Crescent House
46 Priestgate
Peterborough
PE1 1LF
Tel 01733 312188
Fax 01733 891286
Southern England
RUCC for Southern England
4th Floor
35 Old Queen Street
London
SW1
T: 0171 222 0391
Fax: 0171 222 0392
Western England
RUCC for Western England
13th Floor
Tower House
Fairfax Street
Bristol
BS1 3BN
T: 0117 926 5703
Fax: 0117 929 4140
Back to the Crowsnest British Railway Guide
Last Updated 1997-05-16
Contact: crows@cavrdg.demon.co.uk
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